The Awesome Journey Team would like to wish you a wonderful holiday season and thank you for having us as part of your transformation and growth in 2021.
As we move forward into the new year, we invite you to take the time needed to rest your mind, expand your resilience, allowing openness to change and new possibilities to emerge.
Check out our 2022 Book List for the leaders in your life. Click HERE to download.
With the amazing advancements of technology, we receive more messages than ever before that allow us to get connected, get updated and receive requests almost immediately, from both clients and team members. How do we respond effectively?
Why it matters
Running a great business is about so much more than offering a great product or service. Your responsiveness to prospects, clients/customers and others can be a huge difference-maker in whether you succeed or don’t succeed as a team or even a business.
Responsiveness is absolutely critical for creating better relationships, trust, and rapport with clients and the people on your team. Responsiveness doesn’t necessarily mean immediately; it means having a system or structure in place so you can respond to inquiries within a reasonable time frame.
3 practices to improve responsiveness:
- As a team, create an agreement to what your standards need to be around responding to clients, team members and other stakeholders.
- As leaders, scan through your e-mails received in the last 24 hours before you shut down for the day to make sure you didn’t miss something. At Awesome Journey, we call this Completing Your Day.
- Determine priority. We get more messages than ever before, but don’t let the overwhelming number of non-essential messages get in the way of healthy and necessary responsiveness.
The Importance of Responsiveness
Have an Awesome Month Leaders!
Work-life balance is the idea that a fulfilling life outside of work helps improve work performance while reducing stress. The time a person spends working should be balanced by time spent with friends and family, keeping fit, traveling, and doing other fulfilling hobbies.
Why It Matters
With so many of us torn between juggling heavy workloads, managing relationships and family responsibilities, and squeezing in outside interests, it’s no surprise that more than one in four workers describe themselves as “super stressed”; that’s not balanced—or healthy.
What we see with many of our clients is 2 main reasons for not having a ‘Healthy” balance.
- Something is in their way of saying “no or stop” at work.
- They make a choice to focus on others or other things rather than themselves
This month, take a look at your calendar or scheduling tool. Does it reflect an “In-balance” in your world, filled with meetings and work commitments and little to no time set aside for “you” activities.
Start adding “you” activities to your life and thus into your calendars and to do lists.
Make you a priority.
Awesome Read: Work Life Balance: For a lot of people, the pursuit of a healthy work/life balance seems like an impossible goal
Have an Awesome month Leaders!
As business and countries start to re-open, companies are faced with the task of figuring out how to successfully transition staff back to the office. It is going to be important for companies to address this and develop a “return to work” plan.
Why it matters?
While some staff may be excited about returning to an office, there are some who would prefer to stay working remotely due to safety, risk of infection or to avoid the office environment all together.
Your company will need to be patient and have an adjustment period, most are calling it “flex time” for now.
As leaders you will need to have a conversation with your people to understand where their mindsets are and which side of the fence they are on (i.e.: “lets get back to it” or “lets just stay home”). Remember to address concerns that staff will have about embracing change; the change of coming back to the office will require well designed intentional conversations to disappear their concerns, issues, and fears.
If staff feel forced back, it may harm your Company’s culture and employee morale.
If getting back in the office is your company’s goal, try making it attractive to come back to the office. Things like a workout area, free breakfast, lunch parties and upgraded computer equipment, are all awesome ideas that one of our Montreal based business partners is doing to attract employees back into their downtown office space.
How to Attract Employees Back to the Office
Have an Awesome Month Leaders!