Acknowledgment – A “Must Have” for a High Performing Team
“Wanting to be recognized is a basic human need. As such, to acknowledge and recognize are key human drivers of employee performance and engagement”. – Lynda Monk, Author
Why it Matters
Teammates need to feel pride in what they do. Acknowledgement not only gives
your team a sense of pride, but motivation to be accomplished. Acknowledgement
creates a culture for others to step-up, so they get recognized as well. This causes
great performance to become contagious within an organization.
Acknowledgment also needs to be given effectively or it can actually backfire and
could become a demotivator. Dan Pink’s Video: The Surprising Truth About What
Motivates Us, (11 minutes), points to giving effective acknowledgement that
Effective acknowledgement should include these 2 key components:
- Be specific about a contribution that the person you are acknowledging
- Speak to the impact that the contribution had to the team, company or to a
“Lisa, last week you responded to our newest client’s request within 3 hours. Your
sense of urgency and responsiveness really honors our value of being a client
centric organization. They were very impressed and want to do more business with
us. Thank you!”
Being specific in an acknowledgment may empower others to use their “gifts of
greatness”, like responsiveness, to make a difference.
Acknowledge 5 employees or colleagues this week and make sure you follow the
two (2) steps above.
The Powerful Impact of Acknowledging Good Work – https://www.inc.com/laura-garnett/acknowledgment-the-new-charisma-at-work.html
Have an Awesome Month Leading with Impact!