Leading in a Hybrid World!
June 16, 2020

As we start to re-enter the workplace in person, many of our clients are asking us:

“What are other leaders doing to lead in a hybrid world?”

The phrase “hybrid world” means functioning between video platforms and live in-person interactions. Technology alone is not going to serve us, so we must shift some of the conversation to focus on the human aspects of re-entry.

Take a few minutes to self-reflect on your recent experience of operating in a hybrid world  and ponder these two questions:

1: Where do I need to upgrade my listening skills to support my team living in a hybrid world?


  • Being Fully Present for Others. One of the biggest mistakes we see leaders make is having back to back events in their calendar. Creating space between meetings supports “being fully present” for others by minimizing carry over from one meeting to the next.
  • Fixing or Supporting. As we lead ourselves and our teams in this VUCA world, we have two places where we can listen from:

A. A place of “fix & rescue” – we hear what is wrong and then we tell people what to do (or we do it ourselves)


B. A place of “support & empowerment” – we hear what is missing or emerging, then we focus on asking questions to engage others, to take ownership and action for their projects.

A great paper to support your learning journey on listening is Helping, Fixing & Serving. (10 min read)

 2: What self-care practices will you expand and include in your daily schedule to support yourself in this hybrid world?


Highly functioning leaders are disciplined in the following areas:


The 4 pillars of your physical well-being are:

  • Rest
  • Exercise
  • Water intake
  • Quality Nutrition

Ask yourself: where are you in these 4 pillars?


A key pillar of your mental well-being is the “quality of attention” that you bring to every conversation. The 2 key components are:

  1. Your ability to focus
  2. Your ability to concentration

Insight: An excellent practice to strengthen your “quality of attention” is to have a daily meditation practice. Download the Headspace or Calm app and get started today!


A key component of your emotional well-being is your awareness of your emotions. Are your emotions using you or are you using your emotions to create sustainable action with others? You become a more effective leader when you are intentional about strengthening you emotional well-being through daily practices of:

    1. Harnessing the Power of Pause. This allows you to convert a perceived threat into an opportunity through leveraging your breathing practice and asking empowering questions.
    2. Not avoiding conflict and concern when they arise, you address them by noticing it and then naming it so you can then speak to it
    3. Expressing gratitude daily. Start and end your day with expressing gratitude for the support, guidance, and love in your life.

Exercise: Pick 1 of the 3 emotional well-being practices, develop a daily practice for 7 days and measure the impact to your emotional well-being!

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